Suzanne Gor­don is a health­care jour­nal­ist and researcher.  She is the co-author of Safe­ty in Num­bers: Nurse to Patient Ratios and the Future of Health­care (Cor­nell Uni­ver­si­ty Press) and most recent­ly, Wounds of War: How the VA Deliv­ers Health Heal­ing and Hope to the Nation’s Vet­er­ans (Cor­nell Uni­ver­si­ty Press).
How Have Health Workers Won Improvements to Patient Care? Strikes.